The player. They receive automated messages asking them to justify the withdrawal. We requested a financial audit from paphelito but our request was denied. I withdraw money without any problems. It makes it impossible for us to verify player's results for those 5. I see no reason to stop playing on this site, because I am convinced that it is a safe and reliable site. The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s. The player from Finland is complaining about unauthorized transactions. Hello,I have no idea what is happening with poker stars these days. Last week I have verified my account for a 2nd or 3rd time over 10 year time lapse. . El jugador de Finlandia se queja de. We've rejected this complaint as unjustified. The player from New Jersey is unable to make withdrawals.