It shows that she played out all of her. Im looking forward to get some help. The player from Austria is complaining that the slots aren't working properly and she cannot withdraw her balance. . i cant get why they deny my funds AFTER i played with the loyalty money. Hello, i played this casino This complaint has been reopened as per Spintropolis Casino request and AskGamblers Complaints [HOST] Casino. there are absolutly two different balances.