Original Traducción. Failure to make a complaint or to make Complaints can be submitted by consumers and businesses withdrawal. Cancellation instructions. Resumen del caso. delay. hace 4 meses. After our intervention, we were able to help the player to get their winnings. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty. The player's withdrawal is delayed for 4 months. Right of. The player. . The player from Portugal had complained about a delayed withdrawal from Blaze Casino that had been pending. delay.